Telecaller

Make outbound calls to potential and existing customers.

Handle incoming customer calls and inquiries.

Explain company products, services, offers, or job opportunities clearly.

Generate and follow up on leads through phone calls.

Maintain accurate records of calls, customer details, and follow-ups.

Understand customer requirements and provide appropriate information.

Schedule appointments or arrange callbacks when required.

Follow up with interested customers to support conversions.

Handle customer concerns professionally and escalate issues when necessary.

Achieve assigned daily/weekly calling and follow-up targets.

Prepare regular calling and lead-status reports.