Service Technician

Key Responsibilities

• Conduct routine inspection, installation, maintenance, and repair of products/equipment.

• Diagnose technical issues, troubleshoot errors, and perform necessary repairs or component replacements.

• Perform quality checks and tests to verify that serviced equipment operates safely and efficiently.

• Respond promptly to customer service requests and provide clear guidance on equipment operation.

• Maintain complete and accurate logs of all service calls, repairs completed, and spare parts used.

• Follow all safety protocols, company guidelines, and quality standards during service operations.

Requirements & Qualifications

• Education: Diploma or ITI certification in relevant technical fields (Electrical, Electronics, Mechanical, or equivalent).

• Experience: Prior experience as a Service Technician or in a similar technical support role preferred.

• Strong diagnostic, troubleshooting, and problem-solving skills.

• Ability to read technical manuals, schematics, and service guides.

• Good communication and customer handling skills.

• Flexibility to work onsite as required during day shifts.