Service Manager (Food & Beverage)  

Job Overview

As a Service Manager in Food & Beverage at Oberoi Hotels & Resorts, you will lead daily restaurant and banqueting operations to ensure exceptional fine-dining experiences. You will manage service staff, maintain strict hospitality standards, and drive operational efficiency across hotel outlets.

Key Responsibilities

• Operational Leadership: Direct and supervise daily F&B service operations, ensuring prompt, courteous, and high-quality service for all guests.

• Staff Management & Training: Conduct shift briefings, schedule service teams, and train staff on menu details, luxury service standards, andupselling techniques.

• Guest Engagement & Satisfaction: Interact with guests to gauge satisfaction, handle special dietary requests, and resolve service issues efficiently.

• Quality & Inventory Control: Ensure compliance with health, safety, and hygiene standards while overseeing stock levels, tableware inventory, and outlet presentation.

Requirements & Qualifications

• Degree or Diploma in Hotel Management, Culinary Arts, or Hospitality Administration.

• 2–4 years of experience in F&B operations within upscale or luxury hotel settings.

• Deep understanding of food and beverage service techniques, wine/beverage pairing, and POS systems.

• Strong leadership, communication, and interpersonal skills.