Insurance Telecaller

Job Overview We are looking for a motivated and convincing Insurance Telecaller to join our team. In this role, you will be responsible for connecting with prospective clients via phone, introducing various insurance policy products, identifying customer needs, and driving conversion by scheduling consultations or closing policy sales.

Key Responsibilities

• Outbound & Inbound Calls: Initiate contact with potential customers to explain insurance offerings, features, and policy benefits clearly.

• Customer Assessment: Understand client financial needs and recommend tailored insurance plans (e.g., life, health, auto, general insurance).

• Lead Management: Handle prospective leads, conduct timely follow-ups, and convert prospective inquiries into sales.

• Query Resolution: Answer client queries regarding premiums, terms, claims processes, and policy coverage terms with accuracy.

• Record Keeping: Maintain detailed records of calls, client responses, and pipeline status within the management database.

Key Requirements & Qualifications

• High School Diploma / Graduate in any discipline.

• Prior experience as a Telecaller, Telesales Executive, or Customer Support Representative in insurance or financial services preferred.

• Strong verbal communication, active listening, and persuasive selling skills.

• Ability to handle client objections politely and professionally.

• Basic computer proficiency (e.g., MS Office, data entry applications).

Job Details

• Job Title: Insurance Telecaller

• Location: Sector 78 / Noida, Uttar Pradesh (Pincode: 201305 / 201301)

• Job Type: Full Time

• Work Mode: Onsite

• Shift: Day Shift

• Vacancies: 20

• Salary Range: ₹14,000 – ₹15,000 per month