Customer Support Executive

Key Responsibilities

• Handle inbound and outbound customer calls, chats, or emails in a professional and timely manner.

• Resolve customer complaints, inquiries, and technical issues with accuracy and patience.

• Provide accurate, valid, and complete information using the right methods and tools.

• Follow communication procedures, guidelines, and policies to maintain service quality.

• Maintain records of customer interactions, process customer accounts, and file documents as needed.

Requirements & Qualifications

• Strong verbal and written communication skills.

• Active listening skills and ability to adapt/respond to different types of customer personalities.

• Ability to multi-task, prioritize, and manage time effectively.

• Problem-solving attitude and patience under pressure.

• Open to working in flexible shifts.

Job Details & Perks

• Role: Customer Support Executive

• Location: 380015 College Rd, Ellisbridge, Ahmedabad, Gujarat, India

• Job Type: Full Time (Onsite)

• Vacancies: 20

• Shift: Flexible

• Perks & Benefits: 5 Working Days | Flexible Working Hours | Performance Perks