Customer Service Executive

Key Responsibilities

• Sourcing Candidates: Utilize job portals, social media channels, campus placements, and local networks to identify prospective candidates for diverse open roles.

• Screening & Shortlisting: Review incoming resumes, evaluate candidate qualifications, conduct phone screenings, and shortlist candidates according to job requirements.

• Interview Coordination: Schedule and coordinate interview rounds between candidates and hiring managers, managing candidate communication throughout the process.

• Database Management: Maintain and update an accurate recruitment tracker, candidate database, and pipeline metrics in applicant tracking systems.

• Onboarding Support: Assist selected candidates with offer letter rollouts, background verification checks, and initial onboarding documentation.

Key Requirements & Qualifications

• Education: Bachelor’s Degree in Human Resources (BBA/MBA HR), Business Administration, or Any Graduate stream.

• Experience: Prior experience in volume hiring, field recruitment, or talent acquisition is preferred; freshers with strong communication skills are welcome to apply.

• Skills: Excellent verbal and written communication in English and local languages, strong interviewing technique, and basic computer skills (MS Office/Excel).

• Attributes: High interpersonal skills, self-driven target focus, time management, and professional integrity.