Service Delivery Manager
capegemini
Senior (5-8 years)
Mumbai, Maharashtra
Full Time
₹80.0K pm - ₹95.0K pm
🕐 Day Shift
Expires: 08/04/2026
Job Description
Oversee end-to-end service delivery operations and ensure client satisfaction
Manage and monitor service level agreements (SLAs) and key performance indicators (KPIs)
Act as the primary point of contact...
Job Role
Industry
Customer Support / Call Center / BPO
Role/Category
Service Delivery Manager
Employment Type
Full Time
Shift
Day Shift
Job Requirements
Experience
Senior (5-8 years)
Education
Graduate
English Level
Good English
Gender
Not specified
Skills Needed
Facility OperationsExcelCommunication SkillData Visualization
About Company
capegemini
Airoli, Mumbai, Maharashtra, India
Job Posted By
capegemini
Company Representative
Similar jobs
Customer Care Executive
capegemini
Thane, Maharashtra, India
₹16.0K pm - ₹22.0K pm
Full Time
Technical Support Executive
Tech Mahindra
Nashik, Maharashtra, India
₹18.0K pm - ₹30.0K pm
Full Time
Chat Support Executive
Tech Mahindra
Nashik, Maharashtra, India
₹15.0K pm - ₹21.0K pm
Full Time
Voice Process Executive
Tech Mahindra
Nashik, Maharashtra, India
₹14.0K pm - ₹21.0K pm
Full Time
Job Tags
#.net