Front Office Executive

Greet and welcome guests, visitors, and clients professionally.

Handle incoming and outgoing telephone calls and emails.

Manage visitor entries and maintain front office records.

Provide information about the organization, services, facilities, and procedures.

Handle customer enquiries, requests, and complaints politely and efficiently.

Schedule and coordinate appointments and meetings.

Maintain reception area cleanliness and professional appearance.

Receive, sort, and distribute mail, courier, and documents.

Maintain daily reports, registers, and other front-office documentation.

Coordinate with housekeeping, security, maintenance, HR, and other departments when required.

Assist with basic administrative and clerical tasks.

Maintain confidentiality of customer and organizational information.

Follow company policies, safety procedures, and customer-service standards.

Perform other duties assigned by the supervisor or management.